Ultimate: price and terms

The price is the one shown on this page for the currency you chose, and it includes VAT. You pay in that currency, and the payment is processed securely by our payment partner. Wayoop never stores your card details.

Monthly plans are paid in advance each month, yearly plans in advance for a whole year. If we change the price, we email you at least 30 days before the new price applies to your next period, and you can cancel before then.

• Ultimate renews automatically at the end of each period until you cancel.
• You can cancel at any time under Account → Manage subscription. Cancellation takes effect at the end of the period you have paid for, and you keep access until then.
• Apart from the right of withdrawal, we don't refund a period that has started, unless the law gives you the right to it.
• When the subscription ends, your account returns to Free. Your trips stay, and you can still view them.

As a consumer you have a 14-day right of withdrawal from the day of purchase. When you buy, you ask us to give you access straight away. If you withdraw within the 14 days, you get your money back, less an amount matching what has already been provided to you.

This is worked out from how many days of the period had passed when you withdraw.

To withdraw, email us within the deadline with your name and the email you bought with. You don't need to give a reason. We refund within 14 days of receiving your message, to the same payment method.

What you get are the limits shown on this page when you bought. Only successful, new trip calculations count; errors and retries don't. "Fair use" means normal personal use – not automated or commercial use. If we change the limits, we never delete your saved trips.

• Flights, hotels and other travel. You book and pay for these directly with our partners on their terms; Wayoop is not a travel organiser and is not responsible for the trip itself.
• Features marked as planned. They are not finished yet and are only included once they are.
• Any guarantee of entry or visas. Official travel advice and basic entry information are free for everyone, but checking the official sources is always your own responsibility.

Write to us if something doesn't work as promised, and we will find a solution. If we can't agree, you can complain to the Danish Complaints Board (naevneneshus.dk). If you live in another EU country, you can get help from the European Consumer Centre (forbrugereuropa.dk).